New self-service website makes personal and business check ordering easy and efficient
Ordering checks — and remembering where and how to reorder them — has never been easier for your account holders. Harland Clarke recently launched OrderMyChecks.com, a site that combines all of our current check-ordering capabilities into a single self-service destination for consumers online.
“The new URL is easy to remember, and it represents exactly what consumers want to do when they place a check order online,” says Matt Wier, Harland Clarke’s vice president of marketing technology. “In addition, we have developed this website so no set-up is required by financial institutions, which adds immediate value.”
Your consumers can simply visit OrderMyChecks.com, provide their routing and account numbers, and gain access to an online catalog of the checks, accessories and related products that are part of your financial institution’s account plan, complete with your specific pricing.
OrderMyChecks.com does not replace integrated ordering for online banking. Rather, OrderMyChecks.com can be integrated with online banking to enhance the value proposition and convenience of self-service from online banking. This integrated link saves keystrokes and offers additional functionality for new accounts by enabling consumers to make address changes online.
To help support consumer awareness of this convenient self-service ordering channel, OrderMyChecks.com will appear on checkbox lids, reorder forms, marketing collateral, websites, and other venues. Existing ordering URLs will continue to function, but promotion of them will be phased out. In addition, to help support your financial institution’s strategic objectives, Harland Clarke offers reporting capabilities that show trends in consumer behavior as well as their satisfaction with self-service ordering.
To learn more about how Harland Clarke can help you improve branch efficiency, and provide account holders with easy-to-use self-service ordering options, contact your account executive or visit our toolbox of ideas, best practices and winning examples at harlandclarke.com/selfservice.