Fifth Third Bank and Harland Clarke Turn High-Risk Digital Banking Conversion Into Highly Rewarding Customer Experience
Fifth Third Bank was looking for an experienced partner to help with the challenging conversion of newly acquired high-value...
It’s in the Cards – Episode 8, Reason #3: “We Do Not Expect Improved, Penetration, Activation or Usage.”
In the latest episode, we discuss seven reasons financial institutions are NOT adopting instant issuance. Reason #3: “We Do...
It’s in the Cards – Episode 8, Reason #1: “The Cost Is Too High.”
“It’s in the Cards” is a monthly video series from Harland Clarke. Co-Hosted by Paulette Courtney and Mike Schultz,...
Harland Clarke ConversionCX Specialists Answer 84% of 100,000 Online Conversion Calls Within 30 Seconds
As South State Bank’s digital banking conversion partner, Harland Clarke’s ConversionCX specialists provided key insight during crucial planning stages,...
ConversionCX Proactive Outreach to Bank Clients Virtually Eliminates Post-Conversion Issues
Fifth Third Bank teamed with Harland Clarke to develop and execute a proactive digital conversion plan that engaged clients...
It’s in the Cards, Episode 7: Speaking to Younger Consumers
In the seventh episode, we discuss Generation Z and the importance of having attractive products that speak to younger...
It’s in the Cards, Episode 6: The Rise of Mobile Payments
In the latest episode of "It's in the Cards," Paulette Courtney and Mike Schultz discuss the rise of mobile...
It’s in the Cards, Episode 5.2: Building Brand Synergy
In the fifth episode, part two, we discuss how financial institutions are setting themselves apart and building brand synergy...