It’s in the Cards – Episode 8, Reason #1: “The Cost Is Too High.”
“It’s in the Cards” is a monthly video series from Harland Clarke. Co-Hosted by Paulette Courtney and Mike Schultz,...
What’s Trending in Lending, Episode 2: Interest Rates
For the past decade financial institutions have not experienced a rising rate environment, until now. How is your marketing...
Personalizing the Digital Banking Conversion Experience: A Panel Discussion
Creating personalized customer experiences during digital banking conversions deepen relationships and strengthen brand loyalty, helping financial institutions thrive and...
ConversionCX Proactive Outreach to Bank Clients Virtually Eliminates Post-Conversion Issues
To lead a challenging conversion of acquired commercial banking clients to their digital banking platform, Fifth Third Bank sought...
What’s Trending in Lending, Episode 1: Home Equity
After reaching a near 10-year high most financial institutions are experiencing a drastic drop in origination of new home...
It’s in the Cards, Episode 7: Speaking to Younger Consumers
In the seventh episode, we discuss Generation Z and the importance of having attractive products that speak to younger...
Rachel’s 4 Rules for Building a Strong Foundation of Customer Engagement
Your customer experience is your competitive advantage. Financial institutions that embrace a culture of customer engagement will be the...
It’s in the Cards, Episode 6: The Rise of Mobile Payments
In the latest episode of "It's in the Cards," Paulette Courtney and Mike Schultz discuss the rise of mobile...