Customer EngagementOnline AdvertisingWebcast Social Media Strategy Story + Unexpected DiscoveriesInformed Banker, WebcastMARCH 29, 2018Learn the strategic approach Filene Research Institute took in building and executing its social media presence, along with key...
Customer EngagementOnline AdvertisingRetentionWebcast: Best Practices for Financial Institutions On Social MediaInformed BankerJANUARY 25, 2018Find out how to use social media to connect with new and existing audiences and deepen relationships in a...
Customer EngagementOnline AdvertisingHow to Use Social Media to Drive Business ResultsInformed Banker, WebcastAUGUST 23, 2017The days of relying on a Facebook® page with a few posts and branch photos are behind us. Social...
Data & AnalyticsCustomer Experience: Beyond the Net Promoter ScoreWhite PaperNOVEMBER 11, 2016Consumers no longer use just one source to inform their purchasing decisions. So why use one metric to gauge...
Online AdvertisingSocial Media Usage For Business by BankersInfographicJANUARY 10, 2013Harland Clarke surveyed its banking clients to find out how they personally use social media in day-to-day business. This...