2022 Trend to Watch: Change Events Threaten Long-Standing Loyalty
In a fast-changing world, financial institutions must adapt to stay competitive. Anything that challenges the status quo among consumers,...
CX | How to Raise the Bar During an M&A Transaction, Digital Conversion or Other Change Event
View a discussion of the benefits of implementing a people-first strategy for major change events, like M&As, online banking...
Reduce Attrition, Grow Revenue, Build Brand Equity and Improve Satisfaction During an M&A
The ultimate value of any M&A lies in retaining and satisfying current and acquired customers. This infographic shows why...
Q&A With an M&A Expert
Read an article by Vericast M&A expert Andy Saner for answers to questions like: What stands in the way...
Turn High-Impact Mergers & Acquisitions Into High-Value Experiences
Many banks and credit unions fail to maximize mergers and acquisitions because they underestimate the level of engagement required...
How to Turn High-Impact Mergers & Acquisitions Into High-Value Experiences
M&As present unique and powerful engagement opportunities for financial institutions. Unfortunately, many banks and credit unions fail to maximize...
Managing the customer experience during an M&A is critical — but it’s not always easy
The key to a successful M&A lies in retaining the new and existing client base. However, most financial institutions...
Webcast: 5 Banking Trends for 2019: How Institutions Can Survive and Thrive in the Era of Customer Engagement
In this webcast, you’ll learn 5 important trends and opportunities for 2019 as well as how to outsmart, outreach...