Vericast conversion specialists answer 84% of 100,000 digital conversion calls within 30 seconds
During the first week of a digital banking conversion, financial institutions can expect: Up to 30 percent of online...
Q&A With an M&A Expert
Read an article by Vericast M&A expert Andy Saner for answers to questions like: What stands in the way...
Turn High-Impact Mergers & Acquisitions Into High-Value Experiences
Many banks and credit unions fail to maximize mergers and acquisitions because they underestimate the level of engagement required...
Digitizing Humanizing Customer Service for the Post-COVID Consumer
While technology and innovation have transformed how consumers and companies interact, one truth remains: consumers need human interaction. Read...
How to Turn High-Impact Mergers & Acquisitions Into High-Value Experiences
M&As present unique and powerful engagement opportunities for financial institutions. Unfortunately, many banks and credit unions fail to maximize...
Webcast: Successfully Managing Customer Engagement During a Digital Banking Conversion
Implementing a proactive communication strategy for a digital banking conversion supports a quality customer experience as well as bottom-line...
Unleash Your Inner Marketing Genius With This Three-Step Multichannel Marketing Strategy
Learn a simple action plan for delivering a multitouch, cohesive multichannel marketing experience through every stage of the customer...
Don’t underestimate the importance of the contact center in your multichannel campaign strategy
An excellent contact center experience is irreplaceable. It’s also one-third of a successful multichannel campaign strategy. Find out why...