Digital ConversionM&ACX | How to Raise the Bar During an M&A Transaction, Digital Conversion or Other Change EventWebcastOCTOBER 11, 2021View a discussion of the benefits of implementing a people-first strategy for major change events, like M&As, online banking...
M&AReduce Attrition, Grow Revenue, Build Brand Equity and Improve Satisfaction During an M&AInfographicMAY 30, 2021The ultimate value of any M&A lies in retaining and satisfying current and acquired customers. This infographic shows why...
M&AQ&A With an M&A ExpertArticleAPRIL 23, 2021Read an article by Vericast M&A expert Andy Saner for answers to questions like: What stands in the way...
Contact CenterCustomer EngagementM&AManaging the customer experience during an M&A is critical — but it’s not always easye-bookJANUARY 22, 2021The key to a successful M&A lies in retaining the new and existing client base. However, most financial institutions...
Conversion SupportM&AFifth Third Bank and Harland Clarke Turn High-Risk Digital Banking Conversion Into Highly Rewarding Customer ExperienceClient Stories, VideoDECEMBER 6, 2019Fifth Third Bank was looking for an experienced partner to help with the challenging conversion of newly acquired high-value...
Contact CenterData & AnalyticsM&AOperational SupportMarch Madness & Digital Conversions: Creating Success from ChaosBlogMARCH 28, 2019The Big Dance serves as a magnificently chaotic metaphor for an event that every financial institution inevitably enters with...
AcquisitionCustomer EngagementData & AnalyticsDeposit AcquisitionM&ARetentionWebcast: 5 Retail Banking Challenges Ahead in 2018WebcastJANUARY 25, 2018Is your institution up to date on the latest banking trends shaping the industry? Between regulatory changes, technological advances,...
Contact CenterM&ABest Practices for Supporting Account Holders During an Online Banking ConversionWhite PaperMAY 25, 2017When a complex conversion is planned from the perspective of how best to assist account holders, financial institutions can...