As Director, Client Strategy and Sales of Harland Clarke Contact Center Solutions for Harland Clarke, Janet Sthele is responsible for understanding the needs of clients, aligning them to Harland Clarke solutions as applicable, and sharing best practices to ensure the programs are successful and customer satisfaction is maintained. Janet is dedicated to ensuring consistent, high touch customer experiences across all solutions.
Janet joined Harland Clarke in 2003 and has more than 20 years of experience in client service with 13 of those years focused specifically within the financial services industry. This experience makes Janet uniquely capable of providing strategic thought leadership and coordinating complex, multi-channel solutions which help clients acquire, grow and retain customers.
Janet holds a B.A. in Communications from St. Edwards University and is the proud recipient of multiple Harland Clarke Quarterly Leadership and Superior Contributor awards.