Voice of the Customer Program Results in New Accounts, Deposit Growth, and Increased Wallet Share
BrandBank named their superior service initiative “Brand Strong” and their rallying cry of “Brand Strong, All Day Long!” voiced...
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Voice of the Customer Program Results in New Accounts, Deposit Growth, and Increased Wallet Share
BrandBank named their superior service initiative “Brand Strong” and their rallying cry of “Brand Strong, All Day Long!” voiced BrandBank’s service standards and expectations for both teammate-to-customer and teammate-to-teammate interactions....
BrandBank (Now Renasant Bank): Voice of the Customer
BrandBank (now Renasant Bank) named their superior service initiative “Brand Strong” and their rallying cry of “Brand Strong, All Day Long!” voiced BrandBank’s service standards and expectations for both teammate-to-customer...
Voice of the Customer Helps Bank Deliver Best-In-Class Service “All Day Long!”
BrandBank named their superior service initiative “Brand Strong” and their rallying cry of “Brand Strong, All Day Long!” voiced BrandBank’s service standards and expectations for both teammate-to-customer and teammate-to-teammate interactions....
Voice of the Customer Helps Bank Deliver Best-In-Class Service “All Day Long!”
BrandBank named their superior service initiative “Brand Strong” and their rallying cry of “Brand Strong, All Day Long!” voiced...
BrandBank (Now Renasant Bank): Voice of the Customer
BrandBank (now Renasant Bank) named their superior service initiative “Brand Strong” and their rallying cry of “Brand Strong, All...
Voice of the Customer Program Results in New Accounts, Deposit Growth, and Increased Wallet Share
BrandBank named their superior service initiative “Brand Strong” and their rallying cry of “Brand Strong, All Day Long!” voiced...
Voice of the Customer Helps Bank Deliver Best-In-Class Service “All Day Long!”
BrandBank named their superior service initiative “Brand Strong” and their rallying cry of “Brand Strong, All Day Long!” voiced...
4 Data Myths Debunked
In 2018, many marketers realize the power data can have when it comes to optimizing marketing efforts. Still, many...
A (Fictional) Day in the Life of a Banking Data “Supermodeler”
Despite what you may think, the life of a marketing data “supermodeler” isn’t all glitzy lunches, dedicated printers, and...
3 Reasons the Status Quo Isn’t Good Enough for Deposit Acquisition
With so much depending on deposit accounts, financial institutions are realizing the old ways of acquiring account holders are...
Do You Have Data Flu? 4 Best Practices to Stop Symptoms Before They Occur
By 2020, according to this report released by PwC, the ability to act in real-time based on customer intelligence...
It’s All in the Numbers: 7 Proven Metrics for Driving Marketing Performance
A study by the Fournaise Group indicates that CEOs are not comfortable with the business acumen or the use...