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Insight Center Resources

Industry knowledge to help you grow your business

Deliver a best-in-class customer experience and exceed loan marketing goals

Follow Lia through the ideal Multi-Loan Pre-Approval Loan Customer Experience Journey that results in a personal loan for an unexpected emergency expense.

Key stops in her journey include:

  • Pre-approved, multiple loan offers received by email, direct mail, online, and mobile
  • Timely, proactive loan reminders
  • Unexpected emergency expense requiring immediate funds
  • 24/7 loan access and streamlined acceptance
  • Customer satisfaction feedback

Join Lia on her path to success — download the infographic!