Read an article by Harland Clarke M&A expert Carrie Stapp for answers to questions like:
- What stands in the way of maximizing the full potential of the acquired customer base?
- What is a common customer service blind spot during mergers and acquisitions?
- How can financial institutions deliver a white-glove transition experience to business-critical customers?
Download this article for tried-and-true ways to transform mergers and acquisitions into opportunities to improve customer satisfaction, build loyalty and increase the value of your brand.