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San Mateo Credit Union Achieves Record-High Net Promoter Score During Digital Banking Conversion

With the help of Harland Clarke’s digital conversion specialists, San Mateo Credit Union converted 65 percent of online banking users to its latest digital platform in just four weeks.

“Having timely data at my fingertips was huge in helping me make the right decisions on scaling and hours,” said Doreen Szymanski, Vice President of Member Experience at San Mateo Credit Union. “The Harland Clarke team listened to our needs and made it happen.”