Unitus Community CU “Surprised” and “Delighted” by Smooth Digital Conversion

Unitus needed to meet the increased needs of members during its digital banking conversion at a time when call volume and handling time can double or even triple. It sought a third-party supplier to properly support members and deliver unparalleled service.

It chose ConversionCX™ because of Harland Clarke’s ability to provide the level of support the it needed for as long as it needed.