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Hanging Up Happy: Turn Contact Centers Into Customer Satisfaction Centers

As customer satisfaction becomes the leading driver of a financial institution’s success, outsourcing contact centers services has evolved from a liability with a negative connotation to a competitive advantage for institutions focused on customer service.

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Harland Clarke Corp. is a leading provider of best-in-class integrated payment solutions and marketing services, serving multiple industries including financial services, retail, healthcare, insurance, and telecommunications.

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