Insight Center Informed Banker

Industry knowledge to help you grow your business

Webcast: Friction and the Customer Experience

Consumers have high expectations — and a low tolerance for barriers — when it comes to the banking customer experience these days.

This session will discuss how to identify potential points of friction and share examples from financial institutions that have successfully addressed those points.

Presented by Harland Clarke.


Harland Clarke Corp. is a leading provider of best-in-class integrated payment solutions and marketing services, serving multiple industries including financial services, retail, healthcare, insurance, and telecommunications.

15955 La Cantera Parkway • San Antonio, TX 78256

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