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Banking Conversions’ Impact on the Contact Center

Contact center capacity and preparation is an often overlooked aspect of planning for enterprise-wide events. Learn how to plan for and manage the customer experience as well as other key steps to consider when planning an enterprise-level initiative that can impact your brand.

Presented by Harland Clarke.

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Harland Clarke Corp. is a leading provider of best-in-class integrated payment solutions and marketing services, serving multiple industries including financial services, retail, healthcare, insurance, and telecommunications.

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