Welcome to Harland Clarke Contact Center Solutions. Discover the many programs we offer that successfully support today’s financial institution with Janet Sthele, Director of Client Strategy and Sales. With Harland Clarke, you receive the support you need, when you need it, to cultivate positive customer experiences, expand your business, and solidify your brand.
Don’t underestimate the impact of your contact center as you manage change and build loyalty with customers.
Camden National Bank needed a flexible, experienced contact center supplier with a proven track record that was able to scale outbound call support as a seamless extension of the bank....
You may feel as if you have to make a tradeoff between supplier quality, level of customer service, and the business’ needs. With the right contact center supplier, however this fear is larger in fantasy than in reality. Here are five of the most common contact center myths and the facts to put those fears to rest – once and for all.