A large national bank sought a new provider for its official check and money order management. The new provider would need to improve current value/cost ratios and service levels through standardization across the bank’s geographic footprint, including all subsidiary and affiliate locations.download pdf
In the financial services industry, it is no secret that account holders who utilize their accounts by writing checks and participating in other engagement-related services tend to establish loyal, long-term...
Ten years after President Lincoln signed the National Bank Act, Robert Clarke and Samuel Maverick formed the Maverick-Clarke Lithograph Company in San Antonio. They eventually expanded to sell office supplies and stationery in retail locations. Fifty-four years later, in 1928, John Harland, an Irish immigrant, founded the John H. Harland Company, a general printer and office supplier in Atlanta.
Mobile banking is a “triple crown” for account holders, saving time, money and bandwidth. The convenience they derive from it makes them more likely to be loyal to their bank or credit union. For financial institutions, mobile banking is a bit cost saver and driver of account holder satisfaction.