As the financial landscape continues to shift, First National Bank and Trust recognized the need to protect their account holders from the inconvenience of overdrafts. They also wanted to increase value for their shareholders, team members and communities by offering sound advice, as well as innovative and competitive financial products. The overdraft opt-in solution could help the bank meet these goals with an enhanced level of protection for account holders, while generating revenue for the bank.download pdf
By pairing data from the recently published BAI Retail Banking Outlook survey, and Harland Clarke’s personal data from years servicing the financial industry, we’ve compiled the following 5 trends to be aware of in 2017. Is your financial institution (and contact center) sufficiently prepared? Read on.
Maybe you’ve heard the news that Amazon® is considering offering a checking account with a monthly fee of $5 to $10. No big deal, right? They’ll even throw in cell phone protection, ID theft protection, roadside assistance, and more. Got your attention? It should. It certainly has the attention of your account holders.
In order to build relationships and increase conversions, businesses must be visible to their customers and, in many cases, this means a social media presence. While major brands have been...