Insight Center Community Bank

Industry knowledge to help you grow your business

Retention and Growth: Building Stronger Account Relationships with Onboarding

In 2007, a regional bank asked for a solution to help decrease overall new account attrition.

At the same time, this solution needed to improve existing communication with new online customers in a reliable, efficient and relevant fashion. Harland Clarke implemented its IntelligentOnboarding™ solution, which resulted in a household retention lift, increases in incremental balances and longer-term retention of accounts and balances.

Harland Clarke Corp. is a leading provider of best-in-class integrated payment solutions and marketing services, serving multiple industries including financial services, retail, healthcare, insurance, and telecommunications.

15955 La Cantera Parkway • San Antonio, TX 78256

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