Fee Income Growth Opportunities in the Identity Protection Market

With all the complexity involved, how are FIs supposed to fight fraud while still providing the personalized customer experience today’s account holders have come to expect?

While debit and credit card fraud is a growing concern, check fraud losses are still a big deal – they account for 32% of overall losses, industry-wide – with counterfeit checks leading the way.

The potential for identity theft has increased astronomically and financial institutions are doing everything they can to build back customer confidence and trust; below are a few great ways to accomplish this in the wake of recent industry breach events. As it turns out, building account holder trust often comes down to customer engagement.